Letting agents · Property managers
Your biggest move-out problem has a name.
Recalls aren't inevitable. They're a sign the standard wasn't clear upfront.
Book onlineThe 14-Day Lynch Guarantee
- ✓Flagged by the clerk
- ✓Fixed ahead of new work
- ✓One update back to you: resolved
Trusted by London's agents
Recalls are eating your week.
Cleaning complaints are the number one reason agents have to call a contractor back. Every recall is coordination work for you. Rework for the landlord. An unhappy tenant. One bad clean cascades straight into deposit dispute territory.
UK deposit adjudications
54%
of all UK deposit adjudications involve cleaning, per TDS data. That's not a coincidence. It's a systems failure.
As featured in
The standard isn't the problem. The communication is.
Most agencies use different cleaners for different properties. One is thorough, one is fast, one skips carpets. Tenants arrive to inconsistent standards. Inventory clerks flag issues. You're managing three conversations, cleaner, clerk, landlord, and no one agrees on what should have been done.
One company, one standard, every property
Lynch works to a published checklist. Every property. Every tenancy. Tenant knows what to expect. Inventory clerk verifies against the same standard. Fewer disputes. Fewer recalls. Fewer phone calls.
One company means one conversation.
When the inventory clerk arrives and spots a cleaning issue, they flag it to the same company that did the clean. No "is that the cleaning team's job or the inventory team's job?" One point of contact coordinates the rework, updates the inventory, and closes it. You get one update.
The consistency that compounds
A single check-in error in year 1 can kill a possession claim in year 3. A clean standard held consistently across your entire portfolio means every tenant arrives to the same baseline. That baseline shows up in your dispute rate.
The 14-Day Lynch Guarantee
Most of the check-out process happens after the clean. The clerk may not visit for days. We set the guarantee at 14 days so the protection is still live when the report is written.
Fourteen days from the clean, tied to the check-out. If the clerk flags something we've missed, one message to us is the end of your involvement. We speak to whoever raised it, fix what's ours to fix, ahead of new work, and confirm back to you when it's closed.
How the guarantee works in practice
- ✓The clerk arrives and finds something we missed. They flag it.
- ✓One message to us. That's the end of your involvement.
- ✓We speak to whoever raised it and establish what's ours to fix.
- ✓It jumps the queue, ahead of new work. We aim to be back within one working day.
- ✓You get one update: resolved.
Lynch is an inventory company that cleans.
Our cleaning teams are trained through an inventory clerk's lens, so they clean what the clerk checks. We've helped agencies build their own cleaning specifications to hand to tenants. That's not a cleaning company with a checklist. That's the people who write the checklist doing the cleaning.
The email every property manager has sent
"Had the initial clean been thorough, we wouldn't be having this discussion. Please arrange for someone to revisit the areas that were missed. The tenant is moving in tomorrow."
London estate agent
With Lynch, that email doesn't get written.
Clear standard upfront. Cleaners trained through an inventory clerk's lens, because we're an inventory company first. If something is flagged, one person handles it, not three.
A complaint is admin. Our job is to take it off your desk.
If something's been missed and it's on us, we want it gone as fast as you do. We speak to whoever raised it, pin down the specifics, and establish whether it's something we missed. If it is, fixing it becomes the priority over new work, today or tomorrow, not next week, because there's usually a tenant moving in. You get one update telling you it's resolved. We're not in the business of creating admin for the people who book us. We're in the business of making it disappear.
Pages from a real Lynch report.
A genuine Lynch report, anonymised. Scroll through it, every item recorded, photographed and compared line by line.
Working with London's largest agencies since 2011
The agents who judge this work for a living trust Lynch.
When an agent books a clean or an inventory, their reputation rides on it. Since 2011, London's agencies have booked Lynch.
An approved supplier to London letting agents since 2011.
"I have known the team at Lynch for many years and used them exclusively for all my landlords, with outstanding feedback. I have never had an issue with a single Lynch clean."
Tannaz Katie Bhoot
Letting agent
"Having used Lynch Property Services for years, I have always been impressed with the fantastic service and honest, straightforward approach. The team have a reputation for problem-solving and handling matters large and small."
Rupert Simmonds
Landlord
"Consistently happy with my recent interactions with Lynch, including post-tenancy cleans, mid-tenancy cleans and a recent mid-term inspection. The team are very responsive."
Catherine Charles
Landlord
Reviewed on Google and Trustpilot
Questions agents ask
We're already using a cleaner and they're doing okay.+
Keep them. But every agency knows the scenario: a last-minute move-in, a landlord who suddenly wants a clean, a tenant who's left without booking one, and your regular cleaner can't fit it in. That's the moment to try us. See the live diary, book online, and judge us on the job. Most of our agency relationships started exactly like that.
Switching contractors is a hassle. What's the upside of moving?+
Fewer recalls. Fewer deposit disputes. Less coordination work for you. If you're currently managing recalls once or twice a month, that's the upside, that traffic stops.
What happens if a tenant or landlord complains about the clean?+
We take it off your desk. We speak to whoever raised it, establish whether it's ours to fix, and if it is, it jumps the queue, today or tomorrow, not next week. You get one update: resolved.
Can you do cleaning only, or inventory only?+
Of course. We do whatever you book us for. We'd recommend booking both together for a simple reason: one company, one schedule, and the clean is always done before the inventory starts. Easier for you, and nothing falls between two suppliers.
What about EICR and compliance?+
We do EICR, PAT and remedial works. One point of contact for everything, which matters when you're juggling compliance deadlines across a portfolio.
How does pricing work? We have set rates across our contractor panel.+
We have a set price list based on the property. But we know a lot of agencies run one fixed price list across all their suppliers, and we're happy to talk. Send us your rates and we'll tell you straight whether we can work to them.
Start with one property.
Don't overhaul your whole supplier panel. Test Lynch on one difficult property or one complex tenancy. One clean plus inventory. See how it goes. See if recalls drop. See if the landlord is happier. Then decide.
Open an agency account.
Most of our agency relationships run on an account. One point of contact for your whole portfolio, a set price list for your properties, and arrangements worked out around how your agency operates. Tell us about your portfolio and we'll set your account up on the call.
Get an instant quote and book online, or talk to our team first
Price, live diary, booking and payment in one place. Talking portfolios or panel rates? Our team works with agencies directly on 020 3667 2636.
Book onlineCovered by the 14-Day Lynch Guarantee.
The diary shows our real availability. When a slot is taken, it's taken.
Already have an account? Log in. Prefer to call? Our team is on 020 3667 2636, or email info@lynchpropertyservices.co.uk.