Do you handle the clean and the inventory together?

Yes. Lynch handles both the end of tenancy clean and the check-in and check-out inventory, so you are not coordinating a separate cleaner and clerk. If a cleaning issue shows up at the check-out, it is ours to put right.

What if there is a problem with the clean?

Our cleans are checked to the same standard an inventory clerk inspects to. If anything is flagged, whether by you, your landlord or the check-out, we will put it right, and we aim to be back within one working day.

Are you agency approved?

Yes. Lynch is agency approved and works with London letting agents including Foxtons, Hamptons and John D Wood.

Legal

Privacy Policy

Last updated: August 2026

1. Who we are

Lynch Property Services Ltd ("Lynch", "we", "us", "our") is a company registered in England and Wales. Our registered office is 86–90 Paul Street, London EC2A 4NE.

We are the data controller in respect of personal information collected through this website and in connection with our services. If you have any questions about how we use your personal information, contact us at info@lynchpropertyservices.co.uk.

2. What information we collect

We collect information you provide directly to us, including:

• Name, email address, phone number and postal address when you contact us, request a quote, or create an account. • Property address and details relevant to the service you are booking. • Payment information, processed securely via our payment provider. We do not store card details. • Communications you send us by email, phone or through our website forms.

We also collect information automatically when you visit our website, including your IP address, browser type, pages visited and time spent. This is collected via cookies — see our Cookie Policy for more detail.

3. How we use your information

We use your personal information to:

• Provide and manage the services you have booked. • Send booking confirmations, reminders and service updates. • Respond to enquiries and requests. • Process payments and maintain financial records. • Improve our website and services. • Comply with legal obligations.

We do not sell your personal information to third parties. We do not use your information for automated decision-making or profiling.

4. Our legal basis for processing

We process your personal information on the following legal bases:

• Contract: to perform a contract with you or to take steps before entering a contract. • Legitimate interests: to operate, improve and promote our services, where those interests are not overridden by your rights. • Legal obligation: to comply with applicable laws and regulations. • Consent: where you have given us explicit consent, which you may withdraw at any time.

5. Who we share your information with

We share your information with:

• Service providers who help us operate our business (payment processors, email delivery services, cloud storage). These parties process information on our behalf and are bound by data processing agreements. • Professional advisers (lawyers, accountants) where necessary. • Regulatory or law enforcement authorities where required by law.

All third parties are required to process your information securely and only for the specified purpose.

6. How long we keep your information

We keep your personal information for as long as necessary to provide our services and comply with our legal obligations. Specifically:

• Account information is retained for the duration of your account, plus six years after closure. • Financial records are retained for six years as required by HMRC. • Inventory reports and associated correspondence may be retained for up to six years following the end of the tenancy they relate to.

When information is no longer needed, we securely delete or anonymise it.

7. Your rights

Under UK data protection law, you have the right to:

• Access the personal information we hold about you. • Correct inaccurate or incomplete information. • Request deletion of your information (subject to legal obligations). • Object to or restrict certain processing. • Data portability — receive your information in a structured, machine-readable format. • Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at info@lynchpropertyservices.co.uk. We will respond within one month. You also have the right to lodge a complaint with the Information Commissioner's Office (ico.org.uk).

8. Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. Our website uses HTTPS encryption for all data in transit. Access to personal data within our organisation is limited to those who need it to perform their role.

9. Cookies

We use cookies on our website. See our Cookie Policy for full details of which cookies we use and how to manage your preferences.

10. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (if you have an account with us) or by posting a notice on our website. The date of the most recent update is shown at the top of this page.

11. Contact

For any questions about this policy or about how we handle your personal information:

Lynch Property Services Ltd 86–90 Paul Street, London EC2A 4NE info@lynchpropertyservices.co.uk 020 3667 2636